Case Study: NEOM (Saudi Future City) Construction Project — Delivery and On-Site Installation Guidance for Tunnel Ventilation System

Project Overview

Project Name: Saudi Future City (NEOM) Construction Project
Role: Supplier of tunnel ventilation equipment and on-site installation guidance
Scope of Supply: Two 75 kW tunnel fans (including installation accessories and control equipment), and dispatching engineers for on-site installation and commissioning
Outcome: Installation and commissioning completed on schedule; equipment passed acceptance; customer satisfaction was excellent.

Client Requirements & Challenges

• The project is located overseas, requiring strict coordination for equipment transportation, customs clearance, and on-site installation.

• Tunnel ventilation demands high performance in airflow, pressure, reliability, and noise control.

• The construction team was unfamiliar with our fan specifications, requiring technical guidance for installation, electrical connections, and alignment.

• The equipment needed to operate safely and stably under local conditions (power grid, climate, site environment) and pass performance acceptance.

Our Solution

1. Equipment Configuration

• Supplied two 75 kW tunnel fans with required base components, couplings, guards, and control cabinets.

• Provided bilingual (Chinese–English) installation manuals, wiring diagrams, and maintenance guidelines.

2. Logistics & Coordination

• Assisted the client with export documentation, customs clearance, and transportation to ensure on-time delivery.

• Coordinated with the construction contractor, supervision team, and electrical power provider regarding installation schedules and site readiness.

3. On-Site Technical Support

• Dispatched experienced engineers to the site for installation supervision, mechanical alignment, electrical inspection, and foundation verification.

• Ensured quality control and safety compliance throughout installation.

Implementation Process (Key Steps)

• Arrival Inspection: Verified equipment integrity, foundation dimensions, and embedded components.

• Mechanical Installation Guidance: Directed positioning, base installation, vibration pad placement, shaft alignment, and coupling adjustments.

• Electrical & Control Setup: Checked power specifications and grounding, guided wiring work, VFD parameter configuration, and remote monitoring setup.

• Pre-Operation Checks: Ensured lubrication, impeller fastening, protective devices, and safety interlocks were correctly installed.

• Commissioning & Performance Testing: Conducted no-load and load tests, measuring airflow, pressure, vibration, and noise, and compared data with design requirements.

• Acceptance & Training: Assisted the client with final acceptance and trained the owner’s and maintenance teams on operation and routine servicing.

Results & Client Feedback

• Installation and commissioning were completed as scheduled, with all parameters meeting or exceeding contract requirements.

• The fans operated smoothly with stable vibration and acceptable noise levels; control and protection systems worked reliably.

• The client highly appreciated our engineers’ professionalism and responsiveness, rating the project as “excellent.”

• The bilingual documentation and on-site training significantly improved the client’s maintenance capability and reduced future operational risks.

Conclusion & Ongoing Support

This NEOM (Saudi Future City) tunnel fan delivery and installation project demonstrates our strong capabilities in international project execution, on-site technical service, and after-sales support.
From equipment supply and cross-border logistics to commissioning and staff training, we delivered a complete and repeatable project execution model.

We will continue to provide remote technical support, spare parts supply, and optional periodic maintenance services to ensure long-term, safe, and stable operation of the ventilation system.